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1. 阅读理解
I work as the reception manager at my
hotel.
A booking came in a few weeks ago with
a note attached that a guest would be travelling with her deaf father. This
note helped us in preparing for their arrival. As they would be here for a
number of days, his daughter wanted to make his trip to Ireland as smooth as
possible.
Upon seeing this note and knowing I
would be the one to check them in, I decided to learn some very basic sign
language. I greeted the guest in my usual fashion, asking for the surname on
the booking. Once I heard the name，I immediately realized who was standing
in front of me.
I had been learning for two weeks how
to say: "Welcome to Ireland. My sign language is terrible, but please, if
you need anything during your stay, just let me know and we will help you."
I smiled at the father and daughter in
front of me. Turning to the father, I greeted him in ASL (American Sign
Language) and began the bit I had learned for him. His daughter broke down
crying and told me I was sweet. But the father just smiled and was so happy.
Honestly, seeing his reaction was enough for me. It was absolutely worth the
last few weeks of learning basic ASL.
Sadly, I wasn't working the day they
checked out, but they left a gift for me, a small box with some chocolates and
a book on ASL. Inside was a note saying: "Thank you very much for what you
did. My father has been in amazing spirits from the time you checked us in and
insisted we get you a gift before we left. You have no idea how much this meant
to my father and me, and we can't thank you enough. You've made his trip very
special with one simple gesture."
I cried for a solid five minutes when I
came into work the next day and found this gift in my locker.
（1）The daughter left a note when booking the hotel in order to __________.
A . ask for special service for herself
B . give some useful advice to the hotel
C . express gratitude to the hotel manager
D . make her father's trip more comfortable
（2）The daughter cried when they checked in because __________.
A . the author's sign language was really terrible
B . her father was unwilling to live in that hotel
C . she appreciated what the author had done for her father
D . the author wouldn't be working when they checked out
（3）Seeing the father's reaction during check-in the author probably felt __________.
A . thankful
B . satisfied
C . disappointed
D . regretful
（4）From this passage, we can know that __________.
A . the author made the daughter's check-out smooth
B . the author was deeply moved by an unexpected gift
C . the daughter cried for five minutes before they left
D . the daughter asked the author to learn sign language
