英语周报高一外研版第21期答案,我们目前整理分享关于英语周报高一外研版第21期答案及其参考答案,2如需答案 请关注微信公众号:趣找答案/直接访问www.qzda.com(趣找答案)
1、英语周报高一外研版第21期答案
2、英语周报选择性必修一61期答案
3、高二英语报纸2022-2023答案28期
6.Mystery shopping or a mystery consumer or secret shopper,is a tool used by market research companies,or by companies themselves to gather specific information about services.The mystery consumer's specific identity and purpose is generally not known by the people or organizations being evaluated.Mystery shopping became standard practice by the early l940s.Now it is used in any industry,with the most common venues being retail stores,hotels,movie theaters,restaurants,fast food chains,banks,gas stations,car dealerships,apartments,health clubs and health care facilities.
While gathering information,mystery shoppers usually pretend to be regular shoppers at the store being evaluated.They may be required to take photographs or measurements,return purchases,or count the number of products,seats,people during the visit.They also perform specific tasks such as purchasing a product,asking questions,registering complaints or behaving in a certain way,and then provide details about their experiences.
After the visit,the shopper submits the data collected to the mystery shopping company,which reviews the information,completing quantitative or qualitative statistical reports on the data for the client company.This allows for a comparison on how the stores or restaurants are doing against previously defined criteria.Mystery shopping organizations advise that their research should only be used for employee motivation programs,and punishing or even firing stuff is an inappropriate use of mystery-shopper data.Nevertheless,stories of employers.sacking workers as a direct result of unfavorable mystery shopper feedback are not uncommon.
25.A mystery shopper is expected toD.
A.argue with the manager
B.talk to regular customers
C.count the number of employees
D.submit a report of their experiences
26.What call we learn about a mystery shopping company?B
A.It offers a high standard of service.
B.It researches on quality service.
C.It hires people to collect data.
D.It analyzes the report of employers.
27.What does the word"sacking"in the last paragraph refer to?A
A.dismissing
B.interrupting
C.misunderstanding
D.refreshing
28.The purpose of mystery shopping is toD.
A.collect data about customers
B.evaluate the work of employees
C.100k into consumer complaints
D.measure the quality of public service. 试题答案
分析 本文主要介绍神秘购物公司让神秘购买者购物进行调查,目的是衡量公众服务的质量.
解答 DBAD
25 D 细节题. 根据文章最后一段the shopper submits the data collected to the mystery shopping company,可知神秘购买者的任务是把收集的数据递交给公司,故选D.
26 B 细节题. 根据文章第一 段Mystery shopping or a mystery consumer or secret shopper,is a tool used by market research companies,or by companies themselves to gather specific information about services. 可知神秘公司的目的是对服务质量进行调查,故选B.
27 A 猜测词义题. 根据文章最后一段Mystery shopping organizations advise that their research should only be used for employee motivation programs,and punishing or even firing stuff is an inappropriate use of mystery-shopper data. 可知神秘购物机构建议他们的研究不能用来惩罚和解雇员工,故选A.
28 D 主旨大意题. 通读全文可知本文主要介绍神秘购物公司让神秘购买者购物进行调查,目的是衡量公众服务的质量.
点评 做阅读理解时要快速的浏览全文,把握文章主旨大意,带着问题回到原文,寻找细节或概括相应的答案,最后要理清作者写作思路.
阅读下列短文,从每题所给的A、B、C、D四个选项中,选出最佳选项。
I had to knock on the taxi to get his attention. Finally, the driver, a man about 60,looked up from behind the wheel and apologized,“I’m sorry, but I was reading a letter.” He sounded as if he had a cold or a cough.
Since I was in no hurry, I told him to finish his letter. He shook his head, explaining that he had already read it several times and almost knew it by heart. Curious, I asked whether it was from a child or maybe a grandchild. “This isn’t family,”he replied. “though he might just as well have been a regular member of the family. Old Edand I grew up together.”
They were always friends. But since he moved away from the neighborhood 30 years ago, it’d generally just been postcards at Christmas time between them. A couple of weeks ago, Ed died. “I should have kept in touch.” He repeated this, more to himself than to me. To comfort him, I said sometimes we just didn’t seem to find the time.“But we used to find the time,” he said. “Take a look.” He handed the letter over to me.
The first sentence “I’ve been meaning to write for some time, but I’ve always delayed it.” reminded me of myself. It went on to say that he often thought about the good times they had had together. When I read the part where it said “Your friendship really means a lot to me, more than I can say because I’m not good at saying things like that”,I found myself nodding in agreement.
We had gone several kilometers and were almost at my hotel, so I read the last paragraph: “So I thought you’d like to know that I was thinking of you.” And it was ended with “Your Old Friend, Tom.”
“I thought your friend’s name was Ed,” I said.
“I’m Tom,” he explained. “It’s a letter I wrote to Ed before I knew he’d died. I never put it in the mailbox. I guess I should have written it sooner.” His face was pale as he wiped his eyes with a handkerchief.
When I got to my hotel room I didn’t unpack right away. I had to write a letter and post it.
1.Who wrote the letter?
A. Tom
B. Old ED.
C. The author.
D. The driver’s grandchild.
2.It can be inferred from the passage that the driver regretted_____.
A. missing Ed’s funeral
B. moving away from his neighborhood
C. forgetting to send Ed Christmas cards
D. not being able to keep in touch with Ed
3.From Paragraph 4,we learn that the author _______.
A. often fails to write to his friends
B. has no intention to write to his friends
C. had many great moments with his friends
D. was good at expressing his feelings to friends
4.What message does the passage probably try to convey?
A. Comfort your friends when they are feeling down.
B. Life is unpredictable so live each day as if it were your last.
C. Remember to always mail your letters after expressing your words.
D. Always make time to value and experience your lasting friendships.